Refund Policy

At NAPTICK, we want you to feel confident about your purchase. If something doesn’t feel right, we’re here to help.

Returns

You can request a return within 60 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition you received it
• It must be in its original packaging
• Proof of purchase is required

Refunds

Once we receive and inspect your returned item, we’ll notify you about the status of your refund.

If approved:

• Your refund will be processed to your original payment method
• It may take 5–10 business days to reflect in your account (depending on your bank/payment provider)

Non-Returnable Items

For hygiene and safety reasons, some items may not be eligible for return if they’ve been opened or used.

Return Shipping

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

Damaged or Wrong Item

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery.

We’ll make it right by:

• Sending a replacement, or
• Issuing a full refund

Need Help?

If you have any questions or want to start a return, feel free to reach out to us:

Email: support@naptick.com

Note

We reserve the right to refuse returns that do not meet our policy conditions.