Welcome to NAPTICK. By using our website and purchasing from us, you agree to the following terms.
General Conditions
- By accessing this website, you confirm that you are at least 18 years old or using it under supervision
- You agree not to use our products for any illegal or unauthorized purpose
Products & Information
We try our best to display accurate product details. However:
- Colors or appearance may slightly vary
- We reserve the right to update or change product information anytime without notice
Payments
- All payments must be made at the time of purchase
- We use secure third-party payment gateways
- We are not responsible for any payment failure due to bank or provider issues
Orders & Cancellation
- Once an order is placed, it cannot always be canceled
- We reserve the right to cancel or refuse any order (for example, suspected fraud or stock issues)
Returns & Refunds
Limitation of Liability
NAPTICK is not responsible for:
- Any indirect or unexpected damages
- Misuse of the product
Our products are meant for general wellness and are not a medical treatment.
Changes to Terms
- We may update these Terms at any time
- Continued use of the website means you accept those changes
Contact Us
For any questions:
Email: support@naptick.com
Shipping & Delivery Policy
We aim to deliver your order as quickly and smoothly as possible.
Shipping Locations
- We currently ship worldwide
Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
Delivery Time
- Estimated delivery time: 5–12 business days (may vary by location)
Tracking Orders
- Once your order is shipped, you will receive a tracking link via email
- Please allow some time for tracking updates to appear
Delays
Delivery may take longer due to:
- High demand
- Customs clearance
- Unexpected courier issues
We appreciate your patience in such cases.
Incorrect Address
- Please make sure your shipping details are correct
- We are not responsible for orders delivered to incorrect addresses provided by the customer
Lost or Stolen Packages
If your package is lost or marked as delivered but not received:
- Please contact us, and we will try our best to help
- However, we are not responsible for courier-related issues once the package is marked delivered
Need Help?
For any shipping-related queries:
Email: support@naptick.com
